DELIVERY CONDITIONS AND TIMES
Preparation of commands
Orders are prepared at the following address: Caféine Studio 2 sainte marguerite Street 06160 Juan les pins
The products ordered by the Customer will be delivered within a maximum period of 30 days from the order confirmation and payment. In the event of unavailability of the product, Caféine Studio undertakes to inform the Customer as soon as possible so that the Customer can be reimbursed without delay and at the latest within 14 days of payment of the sums he has paid. In the event of a foreseeable extension of the delivery period, Caféine Studio undertakes to inform the Customer as soon as possible and by any means so that the latter can then choose to maintain or to cancel his order in whole or in part. The responsibility of Caféine Studio cannot be questioned and held responsible for the consequences of any events beyond its control, in particular cases of force majeure or fortuitous events, which would tend to delay or prevent the delivery of the ordered product. In the event of non-compliance with the mentioned deadline plus 7 days, the Customer may cancel his order by sending a registered letter with acknowledgment of receipt to the address of the head office indicated at the top of these general conditions. Cancellation will only be taken into account by Caféine Studio if shipping or delivery has not taken place between the sending and receipt of said letter. The Customer will be reimbursed at the latest within 14 days of receipt of the registered letter by Caféine Studio. Caféine Studio reserves the choice of carrier and guarantees the correct delivery of products.
WARNING : if a package is returned to the sender for non-complaint or for the wrong delivery address provided by the Customer, Caféine Studio reserves the right to invoice the Customer for the re-shipment costs again. In this case, if the package is returned to the sender again, it will no longer be returned to the Customer and the amount corresponding to this order, including any additional delivery costs, will remain with Caféine Studio.
Caféine Studio guarantees the conformity of the delivered product with the essential characteristics described on the site www.ansostyle.com and this for a use in accordance with its destination. The Customer is required to check the condition of the packaging and the conformity of the product delivered, and to make any reservations, if applicable, on the carrier's delivery note.
The choice of carrier is up to Caféine Studio. Packages are oversized and protected. The providers for delivery are as follows: Country Place of delivery Delivery costs Type of delivery Service provider Delivery time
France (if 1 pair purchased) Home address 5.00 € Standard So Colissimo Around 3-5 working days after shipment Country from the European Union (except France and United Kingdom), certain European countries and certain DOM-TOM * Domicile € 9.00 - Free from 2 pairs purchased Express DHL Approximately 2-3 working days after shipment
Turkey Domicile € 15.00 - Free from 3 pairs purchased Express DHL Approximately 3-5 working days after shipment Russia, Ukraine Domicile € 15.00 - Free from 3 pairs purchased Standard So Colissimo Approximately 5 to 7 working days after shipping US, Canada, Mexico Home $ 15.00 - Free from 2 pairs purchased Express DHL About 2-3 working days after shipping South Africa, Algeria, Australia, Bangladesh, Cambodia, China, South Korea, Egypt, Hong Kong, India , Indonesia, Israel, Japan, Malaysia, Morocco, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, East Timor, Tunisia, Vietnam Home $ 15.00 - Free from 3 pairs purchased Express DHL Approximately 3-5 business days after shipment Other countries Home $ 20.00 - Free at from 3 pairs purchased Express DHL About 3-5 working days after shipment
* Azores, Albania, Andorra, Channel Islands, Bosnia and Herzegovina, Guernsey, Jersey, Kosovo, Liechtenstein, Macedonia, Madeira, Moldova, Montenegro, Norway, San Marino, Vatican, Serbia, Switzerland, Guadeloupe, French Guyana, Martinique , Réunion, Mayotte and St Pierre et Miquelon
Note: these deadlines may be extended during the end of year holidays in particular. Caféine Studio is not responsible for taxes and additional service charges charged by certain countries. Customers will be held responsible for any restrictions, duties, taxes and other charges levied by the destination country, prior to placing an order. Caféine Studio will not be responsible for any duties, taxes or customs charges under any circumstances.
If the order arrives in the country and that:
- The Customer refuses the package
- No delivery attempt is made in the country of destination to deliver the package Then Caféine Studio reserves the right to 'drop the said parcel and will not be responsible for any refund.